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General Terms and Conditions

GENERAL TERMS AND CONDITIONS 

(hereinafter referred to asthe “GTC”)

  1. Definition of Terms
  1. The service provider and seller is VARGA_TRI, s. r. o., with its registered office at Karola Adlera 6, 841 02 Bratislava – Dúbravka district, Company ID No.: 52 380 751, registered in the Commercial Register of the Municipal Court Bratislava III, Section Sro, File No. 137654/B (hereinafter referred to as“VARGA_TRI”). 
  2. The Service refers to the ordering, sale, and distribution of tickets, or the processing of registrations for the Up Together Triathlon 2026 event organized by VARGA_TRI, which can be purchased at www.uptogethertriathlon.com (hereinafter referred to asthe “Service”). The services provided by VARGA_TRI are provided under a service agreement (hereinafter also referred toas the “Service Agreement”), which is concluded through the registration e-shop (hereinafter referred to asthe “e-shop”). VARGA_TRI is authorized to unilaterally and continuously modify the list of services. 
  3. A customer or buyer is any visitor to the online store who has placed an order through the online store and whose order has been confirmed by VARGA_TRI. For the purposes of Act No. 108/2024 Z. z. on Consumer Protection and on Amendments to Certain Acts (hereinafter also referred to asthe “Consumer Protection Act”), a consumer is defined as a natural person who, in connection with a consumer contract, an obligation arising therefrom, or a commercial practice, is not acting within the scope of their business or profession (hereinafter also referred to asthe “buyer”or“client”).
  4. An order is created when the buyer completes the ordering process in the online store by selecting a service and fully filling out the order form.
  5. The buyer fully acknowledges the binding nature of electronic communications, particularly those conducted through the online store or via email.
  6. Conclusion of a Contract
  1. An order is created when the customer completes the ordering process in the online store by selecting services and fully filling out the order form. 
  2. By submitting an order, the client agrees to the price of the services ordered, and the order thus becomes binding on the client.
  3. A service agreement is formed upon confirmation of the order by VARGA_TRI. 
  4. By submitting an order, the customer is obligated to pay the purchase price for the services ordered.
  5. Only the person listed on the order form may use the services. These services are non-transferable. 
  6. By submitting an order, the customer confirms that they have read these Terms and Conditions and agree to them in their entirety. 
  7. Payment Terms 
  1. Service prices are listed on the e-shop website at www.uptogethertriathlon.com. All prices listed are final.
  2. VARGA_TRI is bound by the price listed on the e-shop website at the time the order is placed.
  3. Term of the Contract and Termination
  1. Service agreements are entered into based on the service selected by the client (e.g., duration, number of visits). 
  2. A contractual relationship established by a service agreement may be terminated only
  1. by written agreement between the contracting parties, 
  2. by withdrawing for the reasons specified in the relevant provisions of these General Terms and Conditions or in the applicable laws. 
  1. If a client does not use the services they have ordered, this does not constitute grounds for terminating the service agreement or for a refund of the price for the service in question. VARGA_TRI reserves the right to reject or approve requests for refunds on a case-by-case basis.
  2. In order for VARGA_TRI to consider a refund for the service, a written request containing a detailed explanation of the refund request must be sent to varga.academy@gmail.com within 24 hours of purchase. VARGA_TRI will review the refund request and undertakes to respond within 48 hours. 
  3. The Client's Lack of a Right to Withdraw from the Contract 
  4. The client is not entitled to withdraw from the service agreement without giving a reason within 14 days, as this is a contract within the meaning of Section 19(1)(l) of the Consumer Protection Act, the subject matter of which is the provision of a service related to leisure activities, which VARGA_TRI undertakes to provide at a precisely agreed time.
  5. Service Defects
  6. If the client uses the ordered service even though they claim it is defective, they waive their right to file a complaint, and the provision of the service will be considered accepted without reservation by the client.
  7. Client Statements Regarding the Provision of Services
  8. By accepting these General Terms and Conditions upon entering into a service agreement, the client confirms that all of the following statements are true:
  1. No doctor or general practitioner has ever informed you that you have a heart condition or that you should only engage in physical activities recommended by a doctor or general practitioner;
  2. you have never experienced chest pain during physical activity;
  3. Over the past month, you have never experienced chest pain when you were not engaging in physical activity;
  4. you have never lost your balance due to dizziness and have never lost consciousness;
  5. you do not have any bone or joint problems that could be aggravated by a change in your physical activity;
  6. Your doctor or primary care physician is not currently prescribing medication for high blood pressure or heart disease;
  7. you do not have a history of high blood pressure, and no one in your immediate family has a history of high blood pressure or heart problems;
  8. you can't think of any other reason why you shouldn't exercise;
  9. You are not pregnant, and you are not breastfeeding; except in cases where your doctor or general practitioner has been specifically consulted and has approved the use of VARGA_TRI training plans and/or services.
  1. VARGA_TRI reserves the right to refuse or cancel the provision of services if it determines that a client has certain health issues or that the above statements are false in any respect.
  2. The client acknowledges that he or she assumes full responsibility for his or her own health, life, and well-being, as well as for the health, life, and well-being of his or her family. VARGA_TRI aims to provide accurate, publicly available information on our website, in social media posts, in emails, in training plans, in services, and in products, or through them; however, the information may unintentionally contain inaccuracies or typographical errors.
  3. VARGA_TRI Statement
  1. The information contained on websites, in social media posts, in emails, and in training plans is intended solely for training and informational purposes. Although VARGA_TRI draws on prior professional knowledge and experience, the client acknowledges that VARGA_TRI supports the client solely in the role of trainers. The trainers are not doctors or mental health professionals. VARGA_TRI trainers serve more as coaches, mentors, and guides who help clients achieve their own performance goals.
  2. VARGA_TRI and its trainers will make every effort to provide clients with the most accurate and up-to-date information possible; however, given the nature of the sports and fitness industry—where research is constantly evolving—we cannot be held responsible for the absolute accuracy of our content.
  3. Resolution of Consumer Disputes
  1. As a consumer, the client has the right to contact VARGA_TRI to request a remedy if he or she is not satisfied with the way VARGA_TRI handled his or her complaint or if he or she believes that VARGA_TRI has violated his or her rights. 
  2. The consumer has the right to file a request for alternative dispute resolution with an alternative dispute resolution entity (hereinafter“ADR”) if VARGA_TRI has rejected the request referred to in the preceding sentence or has not responded to it within 30 days of the date it was sent. The consumer submits the request to the relevant ADR entity; this does not preclude the consumer from bringing the matter before a court. Further conditions relating to ADR are set forth in Act No. 391/2015 Coll. on Alternative Dispute Resolution for Consumer Disputes and on Amendments to Certain Acts.
  3. The competent authority for the alternative resolution of consumer disputes with a merchant is the Slovak Trade Inspection Authority or another competent, authorized legal entity listed in the register of alternative dispute resolution entities maintained by the Ministry of Economy of the Slovak Republic (the list is available at http://www.mhsr.sk/).
  4. General, Transitional, and Final Provisions 
  1. All content on the VARGA_TRI website is protected by copyright in accordance with applicable laws.
  2. VARGA_TRI reserves the right to unilaterally amend these Terms and Conditions at any time during the provision of services. VARGA_TRI will announce any amendments to the Terms and Conditions via a notice published on its website.
  3. Legal relationships arising from contracts, including the General Terms and Conditions, are governed by Slovak law.
  4. Communication and the delivery of documents may take place through documents sent:
  1. in person, by mail—to the address of VARGA_TRI’s registered office and to the client’s address,
  2. by email – to the address provided by VARGA_TRI and the client
  3. Documents are considered to have been duly served
  1. when sending a document or notice by email, at the moment the confirmation is generated by the device through which the document or notice is sent, 
  2. When sent by mail, on the seventh day from the date of mailing via certified mail with a return receipt.
  1. Both VARGA_TRI and the client are required to immediately notify the other party of any change in the address for the delivery of documents.
  2. VARGA_TRI is not liable for temporary reductions in service quality, service outages, or damages caused by force majeure (vis maior). Force majeure (vis maior) refers primarily to natural disasters, acts of God, strikes, traffic accidents, unforeseeable disruptions (e.g., interruptions in the supply of utilities, water, etc.), obligations imposed on VARGA_TRI by decisions of public authorities, and other similar events.
  3. If any provision of the General Terms and Conditions becomes invalid, ineffective, or unenforceable to a limited extent, the remaining provisions, which are not affected thereby, shall remain in full force and effect. In such a case, VARGA_TRI shall replace such provision with a valid, effective, and enforceable provision that deviates as little as possible from the principles agreed upon in these GTC, while preserving the economic and legal purpose and intent of the replaced provision.

These General Terms and Conditions shall enter into force and become effective on May 27, 2026.